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Introduction
The course covers the comprehensive area of business innovation and
IT-based organizational transformation providing practical guidelines
for professional corporate process restructuring. Participants will gain
comprehensive understanding of underlying principles, success factors
and will be provided with concepts, tools and techniques of process
reengineering. These concepts and techniques only can be effectively
applied to modern organizations once a total approach is chosen and once
the cultural, corporate and business demands are clearly understood and
implemented in corporate process restructuring.
Implementation of isolated measures and concepts have proven to be
exposed to dramatic risks and call for a more comprehensive if not total
approach in projects. Participants will learn to develop restructuring
concepts on the basis of in-depth understanding of corporate mechanisms
and will be introduced to all practical steps and phases of corporate
process restructuring.
The Demand for Change
Corporate process restructuring demands an in-depth understanding of the
nature of organizations, its internal and external threads, functions,
processes and the cultural and human resource factor. The course will
provide a particular view on organizational structures, functional
demands and will lead the participants to a clear understanding of all
underlying principles. This understanding is of essential need for the
understanding of corporate process restructuring.
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The need to change organizations
* How we do
business
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Internal and external factors for change
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Event horizon in business environments
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The culture factor
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Viewing organizations as a system
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Changing perspectives
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The white space in organizations
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Performance levels
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Areas of Improvement
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Corporate Culture
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Corporate Organization
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Departments, Functions and Processes
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Human resources
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Products and Market
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Information Technology
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Approach
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Traditional solutions
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Business Restructuring
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Business Reengineering
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IT enabled organizational change
What is Corporate Process Restructuring
Managers not only need to understand and identify the principles and
improvement demands of their business but must professionally address
the problems in order to succeed in the market. The most appropriate
choice of measures is essential for the conduction of change programs
and needs a professional understanding of the pro’s and con’s of the
different concepts and strategies. This again requires a total approach
and the capability to select the most efficient set of measures for the
organization.
Participants will obtain the necessary knowledge to analyze and assess
organizational situation and to develop the framework of the change
program.
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Diagnosis of Improvement
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Performance and Strategy
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Business Process and Function
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Information Technology Paradigms
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Concepts
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Tools and techniques
Designing and Implementing Change
Corporate process restructuring seriously affects the organism of
corporate organizations and must be conducted with professionalism and
sensitivity alike. Participants will step-by-step go through all phases
of a project and learn how to apply reengineering and restructuring
concepts, tools and techniques in a complex and interdependent corporate
business environment. In all particular phases the connectivity of
measures and decisions will be explained in line with practical options
and the need to integrate information technology as a tool for
empowerment in restructured processes.
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Analysis
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Corporate goals
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Business Analysis
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Structural Analysis
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Analysis of performance levels
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Organization Level
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Process Level
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Job/Performer Level
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Feasibility
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Risk/Cost Comparison
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Market restrictions
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Corporate restrictions
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Cultural restrictions
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Preparation
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Project Planning
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Enterprise and conceptual Modeling
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Information Architecture
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Aligning Processes with corporate goals
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Management Commitment
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Project resources
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Project tools
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Project budget
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Implementation
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Reorganization
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Process Redesign
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Creating Acceptance
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Training
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Communication
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Coordination
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Management
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Managing changed organizations
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Business Policies
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Controlling and Benchmarking
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Procedures and Guideline
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Continuous Improvement
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Public Relations
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Reasons for Success and Failure
IT-based organizational transformation
Due to its complexity, the particular aspects of IT-based organizational
transformation will be addressed in this final section of the course to
provide participants with an opportunity to apply the learned and to put
emphasis of the design of an IT based organization of the future.
Participants will obtain a clear view on developments in the IT market
and their implications on businesses and business processes. IT-based
transformation can only be achieved once the management has the
understanding of technological opportunities and their impact on the
business.
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The Role emerging role of Information Technology
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Competitive Advantages through Information Technology
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Aligning IT with Business Goals
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Integrating Business Processes in IT systems
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Planning and Design of IT Systems
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Implementation of IT Systems
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The IT-based Organization of the future |
